FAQs
1. Can special dietary concerns be accommodated?
Please let Emerald Yacht Cruises know of any dietary concerns and they will try to accommodate it in their onboard meals.
Please let Emerald Yacht Cruises know of any dietary concerns and they will try to accommodate it in their onboard meals.
2. What are the seating arrangements in La Cucina Dining Room?
The Cucina Dining rooms are single dining sessions with open, unreserved seating. The restaurant manager is responsible for the seating arrangements.
The Cucina Dining rooms are single dining sessions with open, unreserved seating. The restaurant manager is responsible for the seating arrangements.
3. What is the electrical voltage on the ships?
Emerald Yacht Cruise’s ships use 220V electricity. A power adaptor will be required to use any devices that only work on 110V. Emerald Yacht Cruises does not provide the required adaptors.
Emerald Yacht Cruise’s ships use 220V electricity. A power adaptor will be required to use any devices that only work on 110V. Emerald Yacht Cruises does not provide the required adaptors.
4. Are there hairdryers in the cabins?
Hairdryers are available in all cabins on Emerald Yacht Cruise ships.
Hairdryers are available in all cabins on Emerald Yacht Cruise ships.
5. What clothing do I need to pack?
Emerald Yacht Cruises recommends casual and comfortable clothing. Please bring comfortable walking shoes as you will need these daily while sightseeing. This can include walking over rough and uneven ground. Closed-toe shoes are recommended to keep out the dust and sand. Dinner attire is casual: open -neck shirts, slacks and dresses. Coats and ties may be worn but are not required. N.B. Daily temperatures can vary during the month of May so please bring a sweater(s) and a light coat for cooler evenings.
Emerald Yacht Cruises recommends casual and comfortable clothing. Please bring comfortable walking shoes as you will need these daily while sightseeing. This can include walking over rough and uneven ground. Closed-toe shoes are recommended to keep out the dust and sand. Dinner attire is casual: open -neck shirts, slacks and dresses. Coats and ties may be worn but are not required. N.B. Daily temperatures can vary during the month of May so please bring a sweater(s) and a light coat for cooler evenings.
6. When must all fees be paid?
An initial deposit of 20% must be paid to Emerald Yacht Cruises at time of tour purchase. The balance of the tour purchase is due as follows:
• 261 days prior to departure | 30% of Tour/cruise Price
• 185 days prior to departure | 30% of Tour/cruise Price
• 125 days prior to departure | 20% of Tour/cruise Price plus port charges
Please reference the Terms & Conditions for full payment details.
An initial deposit of 20% must be paid to Emerald Yacht Cruises at time of tour purchase. The balance of the tour purchase is due as follows:
• 261 days prior to departure | 30% of Tour/cruise Price
• 185 days prior to departure | 30% of Tour/cruise Price
• 125 days prior to departure | 20% of Tour/cruise Price plus port charges
Please reference the Terms & Conditions for full payment details.
7. Are children permitted on the cruise?
Yes, children over the age of 12 are very welcome. Children must be accompanied by a parent or legal guardian at all times and must share accommodation with the parent or legal guardian.
Note: Limit of two people per cabin.
Yes, children over the age of 12 are very welcome. Children must be accompanied by a parent or legal guardian at all times and must share accommodation with the parent or legal guardian.
Note: Limit of two people per cabin.
8. What currency will I need to bring?
For small purchases ashore or in small towns, local currency in Euros is advantageous. Many locations accept major credit cards. ATMs are located onshore at some stops. Prior to departure you should confirm your ATM card and PIN will work overseas. All purchases on board are charged to your shipboard account. The onboard currency on Emerald Yacht Cruise ships is the Euro. Shipboard accounts can be paid in Euros (cash or credit card).
For small purchases ashore or in small towns, local currency in Euros is advantageous. Many locations accept major credit cards. ATMs are located onshore at some stops. Prior to departure you should confirm your ATM card and PIN will work overseas. All purchases on board are charged to your shipboard account. The onboard currency on Emerald Yacht Cruise ships is the Euro. Shipboard accounts can be paid in Euros (cash or credit card).
9. What sort of fitness level do I require to travel?
Any special needs, medical condition, or dietary requirement must be advised at the time of booking. Emerald Yacht Cruises welcomes passengers of all fitness levels, ability, and special needs, provided that personal care is the responsibility of the traveler or a companion. Please note, we will use reasonable endeavors to provide access to all activities on the Itinerary; however, despite these efforts some activities might be unfeasible for those with certain health limitations, and the Cruise Director must reserve the right to refuse participation if they believe the health and safety of a passenger or other passengers will be impacted by participation. As a general note, large coaches cannot be used for some city sightseeing tours, and walking will be required.
Any special needs, medical condition, or dietary requirement must be advised at the time of booking. Emerald Yacht Cruises welcomes passengers of all fitness levels, ability, and special needs, provided that personal care is the responsibility of the traveler or a companion. Please note, we will use reasonable endeavors to provide access to all activities on the Itinerary; however, despite these efforts some activities might be unfeasible for those with certain health limitations, and the Cruise Director must reserve the right to refuse participation if they believe the health and safety of a passenger or other passengers will be impacted by participation. As a general note, large coaches cannot be used for some city sightseeing tours, and walking will be required.
10. Do I require travel insurance?
Emerald Yacht Cruises strongly recommends obtaining travel insurance. For Canadian Residents, Emerald Yacht Cruises have partnered with Manulife Insurance to provide this service for you. To obtain an insurance quote, or to make a purchase please click here and select 'Get a Free Quote or Apply Online Today' to start the process. Alternatively, you can speak to an insurance professional by calling: 1 888 220 5212. Please quote Agency Code: SCLUCRT
Overall Emerald Sakara Special Requirements Information:
• Guests with mobility issues may have difficulty in certain regions due to the terrain and docking locations.
• When Emerald Sakara is at anchor or located offshore embarking and disembarking the tenders and Zodiac's is via steps onto the marine platform and requires the ability to step into and out of these vessels unaided.
Emerald Yacht Cruises strongly recommends obtaining travel insurance. For Canadian Residents, Emerald Yacht Cruises have partnered with Manulife Insurance to provide this service for you. To obtain an insurance quote, or to make a purchase please click here and select 'Get a Free Quote or Apply Online Today' to start the process. Alternatively, you can speak to an insurance professional by calling: 1 888 220 5212. Please quote Agency Code: SCLUCRT
Overall Emerald Sakara Special Requirements Information:
• Guests with mobility issues may have difficulty in certain regions due to the terrain and docking locations.
• When Emerald Sakara is at anchor or located offshore embarking and disembarking the tenders and Zodiac's is via steps onto the marine platform and requires the ability to step into and out of these vessels unaided.
Note: Emerald Yacht Cruises reserves the right at its discretion to cancel your booking and refund the money paid by you, less any unrecoverable costs, if it is deemed you are not suitable for the trip booked. It is your responsibility to advise Emerald Yacht Cruises of any preexisting medical conditions that might reasonably be expected to increase the risk of you requiring medical attention, or that might affect the normal conduct of a trip and the enjoyment of other trip participants.
Have Additional Questions?
Please contact 1 855 863 8683 to speak with one of Emerald Yacht Cruises' cruise specialists.